I am trying to add a print reference file by using an icon/button instead of the resources link in the player. I add a trigger to the icon (jump to url/rile, on click), load the pdf fie. In preview, I get a message saying that the interaction won't work in preview. When I publish and click on the icon the file doesn't open. any ideas? I need to publish asap and the client is adamant we don't use resources in player.