I recently created a simple course that pulls text into additional slides using the reference tool. Everything works perfectly when I preview it. However, when I publish the Storyline 360 file and add it to a rise course, the text is showing on the referenced slides in tiny, tiny print. It's not legible at all. Any ideas on what's happening when the file is being published that's causing the rendering issues or suggestions on how to fix it!
I'm a rookie at Storyline and Rise so please provide details!
I cut out all the other stuff and left just the activity that is causing the issue. I am unable to duplicate the issue as well. But I've sent the course over to two peers to review and both have the issue. One of them is on a different computer than me but the other has the same set up.
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7 Replies
Hi, Michelle!
It sounds like you are using a Storyline block that has a text entry field, and the text reference font appears way too small. Is that right?
I've tried recreating this on my end, but so far I haven't had any luck. Would you mind if we had a closer look at what you're seeing?
If that works for you, you can send the Rise 360 Share link to our support team here. We'll check it out and let you know what we found!
https://rise.articulate.com/share/JXS8Q-zc0Irzg7EjeyhvCKppp97_id8-
I cut out all the other stuff and left just the activity that is causing the issue. I am unable to duplicate the issue as well. But I've sent the course over to two peers to review and both have the issue. One of them is on a different computer than me but the other has the same set up.
Are you able to share the Storyline file that you're using in the block?
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Here you go!
Hi Michelle,
For the text box displaying the reference value, try this:
That seems to correct the problem.
That did it! Thanks!
Hey Michelle,
Your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
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