Hi I am adding videos into a slide and extending them to full screen. This looks perfect when I got to "preview" these within the file. Then, I go "publish" them and they do not look right at all. The sides of the video are showing twice, then when the video changes to a new slide, the old section of that video is still showing. I have tried changing the compression, changing the size, deleting and adding the video again. What can I do?
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Hi Jenny! After you publish your file, how are you viewing it? Do you upload it to an LMS or a web server? And which browser are you using to view it?
Sometimes you'll see some odd behavior if you view the published output directly out of the folder as opposed to uploading it to its intended environment. Also, if you are viewing your output in an unsupported browser, you might see wonkiness.
For Storyline 2, you can see the system requirements for viewing courses here, and for Storyline 360, here.
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