After publishing cannot rename folder (locked)

Mar 19, 2018

Since installing the March Storyline3 update, I cannot rename the output folder.

I get 'this action can’t be completed because the folder or a file in it is open in another program'.

Do not know if it's from the Storyline update or from a Windows UPDATE.

If anyone is getting this please let me know.

1 Reply
Crystal Horn

Hi there, Robert.  I'm sorry you're getting hung up.  I'd like to get a little more information to see if I can help.

  • Into what directory do you publish your output?  We always recommend publishing locally to your C: drive and then copying your file elsewhere if you need to.
  • Do you have media or web object content that is embedded in your Storyline project but also open in another place on your desktop?  Typically, Storyline stores a copy of that content in the output, but I'm wondering if something is not working properly there.
  • Is any other auto-recovery or file backup software running in the background?

Thanks for reaching out.  Looking forward to working through it!

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