We have a client that uploaded 3 AICC courses we designed to their lms. 2 work fine, but one does not report. Can not figure out why.
We uploaded it to Scorm Cloud and the reportage says: Completion: complete Success: passed Score: 100.00 % So does this mean that our course is okay and that the problem is with their LMS? If so, do they need to contact a support person with their lms company to figure out what's going on?
Also, we sent them the end quiz only and it uploaded to the lms and reported fine. When we added the course back to it, the quiz does not report. Perplexed.
Hi Nancy - I would highly recommend getting in contact with their LMS team instead. They may have some requirements that are not being met. I would show your client the Scorm Cloud page as well. I've gone through this in the past, it's no fun! But working with the LMS team is always what it came down to.
Also, we sent them the end quiz only and it uploaded to the lms and reported fine. When we added the course back to it, the quiz does not report. Perplexed.
3 Replies
Hi Nancy - I would highly recommend getting in contact with their LMS team instead. They may have some requirements that are not being met. I would show your client the Scorm Cloud page as well. I've gone through this in the past, it's no fun! But working with the LMS team is always what it came down to.
Also, we sent them the end quiz only and it uploaded to the lms and reported fine. When we added the course back to it, the quiz does not report. Perplexed.
Hi Nancy!
Looks like Rachel is providing some great assistance here.
If you are unable to replicate the issue within SCORM Cloud, I would advise to follow up with the LMS team as well.
This discussion is closed. You can start a new discussion or contact Articulate Support.