AICC not reporting to LMS on some courses - urgent!

We have a client that uploaded 3 AICC courses we designed to their lms. 2 work fine, but one does not report. Can not figure out why.

We uploaded it to Scorm Cloud and the reportage says:
Completion: complete
Success: passed
Score: 100.00 %
So does this mean that our course is okay and that the problem is with their LMS? If so, do they need to contact a support person with their lms company to figure out what's going on?

Also, we sent them the end quiz only and it uploaded to the lms and reported fine. When we added the course back to it, the quiz does not report. Perplexed.

3 Replies