All OST text disappears when I preview in Storyline 3. Sep 11, 2018 By Saumitra joshi Hi, I have re-install the Storyline 3 on my machine. Now all OST text disappears when I preview the slide. Please help? SS.jpg
Ashley Terwilliger-Pollard Staff over 5 years ago09/11/18 at 5:26 pm (UTC) Hi Saumitra, That's an odd behavior! Can you check two things for me? What update of Storyline 3 are you using? The latest is 3.5.16548.0, and you'll see that noted in our Version history here. Have you tried toggling on/off modern text? Does that allow the text to display? If you're able to share a copy of the .story file I can also take a look!
Saumitra joshi Author over 5 years ago09/12/18 at 4:43 am (UTC) Thanks, Ashley for the prompt response. Look's like I'm using the old version of storyline 3.
Ashley Terwilliger-Pollard Staff over 5 years ago09/12/18 at 12:59 pm (UTC) Let us know if you're still running into trouble, but I suspect the latest update will fix it!
Saumitra joshi Author over 5 years ago09/18/18 at 6:20 am (UTC) No troubles now it's working fine. :)
Ashley Terwilliger-Pollard Staff over 5 years ago09/18/18 at 12:10 pm (UTC) Glad to hear that, Saumitra! Please feel free to reach out again if you need help.
5 Replies
Hi Saumitra,
That's an odd behavior! Can you check two things for me?
If you're able to share a copy of the .story file I can also take a look!
Thanks, Ashley for the prompt response.
Look's like I'm using the old version of storyline 3.
Let us know if you're still running into trouble, but I suspect the latest update will fix it!
No troubles now it's working fine. :)
Glad to hear that, Saumitra! Please feel free to reach out again if you need help.
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