I see that Jayem got back to you that this has been reported to our Quality Assurance team who is looking into it, but that there is currently no timeline for a workaround.
I took a look at the previous case and it seems that it was shared with QA in regards to the "allow seeking" behavior is allowed on layers when set to no, but I don't see a lot of other reports of it and suspect that is why we haven't had an update in regards to this scenario.
Additionally Ejuana, had another issue with Jonathan in regards to the seekbar that I wanted to share here:
Once the objects on the base layer are hidden, they no longer appear in the timeline, meaning they are paused. The layer's timeline now takes precedence.
The "Pause timeline of base layer" option is useful if the base layer is not hidden. Because if the base layer is not hidden (meaning it's still showing up even if a layer is open), it will still play. Therefore you will need to pause it using this option.
I hope this clears it.
So semi connected to the layer seeking issue and that's why I wanted to share it here.
7 Replies
Hi Ejuana,
Are you able to share your .story file here or send it to us by submitting a Support case?
I opened a case today and sent the story file. Thanks!
Thanks Ejuana, I see that Jayem has been assigned to your case and is currently testing your files so I'll follow along.
HI Ejuana,
I see that Jayem got back to you that this has been reported to our Quality Assurance team who is looking into it, but that there is currently no timeline for a workaround.
Hello Ashley,
I am having the same issues with a current project and would love to know if this issue has been resolved yet.
Thanks!
Hi Siarah,
I took a look at the previous case and it seems that it was shared with QA in regards to the "allow seeking" behavior is allowed on layers when set to no, but I don't see a lot of other reports of it and suspect that is why we haven't had an update in regards to this scenario.
Additionally Ejuana, had another issue with Jonathan in regards to the seekbar that I wanted to share here:
Once the objects on the base layer are hidden, they no longer appear in the timeline, meaning they are paused. The layer's timeline now takes precedence.
The "Pause timeline of base layer" option is useful if the base layer is not hidden. Because if the base layer is not hidden (meaning it's still showing up even if a layer is open), it will still play. Therefore you will need to pause it using this option.
I hope this clears it.
So semi connected to the layer seeking issue and that's why I wanted to share it here.
This is very helpful and I think will help with my problem. Thank you for the quick reply Ashley!
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