Articulate 2 Software newly bought not opening

May 02, 2017


Please help, I'm not sure what happen with my software, I haven't use it for a week, then this morning was trying to open it and its not opening/initializing.

Can someone tell me whats wrong with it. Thank you.

I added an attachment, screenshot of the issue


2 Replies
maria ruz


Yes, I just did and it's the same, below are the problem details which I don't understand.



Maria Ruzol
Learning And Development Systems Administrator




105-123 Dohertys Road
Laverton Vic 3026

[Description: OneSteel]

Ashley Terwilliger-Pollard

Hi Maria,

Looks like your email signature came through when you replied via email! No worries, this Peek video will show you how to remove it.  Also any attachments you tried to share won't come through via email either. 

If the repair that Matthew suggested doesn't fix your Storyline, let us know - as we'll want to get you working with our Support Engineers for some one-on-one support! 

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