19 Replies
Katie Riggio

Hello, Rita. Welcome to the Articulate family! ♥︎

This is a great conversation to have. We also want all learners to interact as fully as possible with any course created in Articulate and while I don't have experience with VoiceOver, I'd love to share these related resources with you:

Your new community is full of folks who have experience with all sorts of platforms. Someone might be using VoiceOver and can hopefully share their insight! 

If there's anything else I can answer, I'll be here!

rita cronise

Hi Katie,

Thanks for getting back to me.

Actually, we have been using Articulate Storyline since 2013, so not at all new to the family. We've been struggling for a few years with trying to support our Macintosh-based blind students. JAWS is to only screen reader that works with Storyline and JAWS is not available for Mac.

We have tried a few "work around" solutions to support our Mac-based blind students.

We first tried to export our courses to Word, but the files generated are graphic (screen shots) of the courses, which do not work with screen reader software. The next thing we tried was to use the Translate feature to export the text of the Storyline files. This does give the text only of the course file and we then go through a very time consuming process of stripping out all of the system tags, adding in links and Style heading levels and the other Universal Design principles as recommended in the resources you've provided -- applied to a Word document, since we can't give our blind students the benefit of it directly online. 

One benefit of the Universally Designed Word versions of the courses is that they can be used beyond accessibility. They can also be used in locations (like prisons) that do not have computer access to the courses. But maintaining multiple version of the courses through all of our revisions and updates add an unsustainable work load for our developers and specialists, some of whom are threatening to quit because of the extra work involved to maintain 50 courses.

We have been hoping Articulate would have a better solution for the blind who cannot access JAWS, For our Macintosh-based learners, it is not reasonable to ask them to purchase a PC in order to use Articulate to take the certification courses.

Any word on whether there ever will be a better solution to this?

Ren Gomez

Hi Rita,

I'm excited to let you know that we just released Update 36 for Storyline 360! Here are all the details.
 
A new enhancement that has been added is learners can use a broader range of screen readers on more web browsers and devices, including VoiceOver.
 
Just launch the Articulate 360 desktop app on your computer and click the Update button for each application. Details here. 
 
Let us know how it goes!
Rebecca Evens

hi! do you have any tips for a dyslexic Mac user accessing our Storyline content? She says she is using the built in screen reader and it will not read any of the content because she is unable to highlight the text with her mouse. We don't have access to a screen reader so we haven't been able to test it ourselves.

Rebecca Evens

Hi again..... I am looking through the course, and I have a bit of an issue with how the screenreader naviagates. I have a 'next' button in the bottom right of each screen, and after I have moved through all the elements of a screen and selected the next button, when the subsequent screen appears, the screenreader stays focussed on the next button and I have to go backwards through all the elements to get to the start of the screen. How do I stop it doing this?

Lauren Connelly

Hi Rebecca!

To access a previous element, you'll want to add SHIFT plus the keystroke. For example, if you're using the TAB key to move through the interactive elements in your course then use SHIFT + TAB to return to the previous element. This works with headings and lists.

Let me know if you run into any snags!