I am attempting to create a demo video that has captions, audio voiceover, and layers. Everything works correctly when I preview it, but when I publish the video and create an mp4, the audio doesn't play correctly. Please help!
Thank you for opening a support case! I see you're working with my teammate Carlo, who identified and logged this issue as a bug. Carlo also e-mailed you with additional information.
Please reach out through the case if you have other questions.
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Hi, Alaina.
Thank you for opening a support case! I see you're working with my teammate Carlo, who identified and logged this issue as a bug. Carlo also e-mailed you with additional information.
Please reach out through the case if you have other questions.