I'm having an issue in articule 360, I just finish a course and send it to my client. To me it was working fine, but to him the course doen't work in chrome and firefox, but in IE it works without audio.
I tested in this 3 browsers and in my PC it works.
I made this course using only mp4 videos with low quality. They have the maximum size of 4 mb, and i'm exporting to web. The course with all videos sizes 40 mb, witch I think that is a low size file.
Also, I noticed that sometimes the audio just get unsynchronized of the video, did you guys seens something like that before?
3 Replies
Sorry that's happening, Giovane! I'm glad you reached out here, and I can help.
How did you send the completed project to your client?
Thanks Alyssa for replay me,
I solved the issue some days ago, by breaking the videos in more videos and putting them in more slides to facilitate the load.
Also, my client was watching some older version of the course, because his LMS wasn't updating the right version, and both of us dind't know that.
Thanks for coming back around to let me know you solved it, Giovane!
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