Articulate 360 playing audio from a different slide

Dec 02, 2023

I'm having a problem with a project I have previously published and am now making upgrades to the content as well as translating it into French and adding closed captioning.  I have completed these tasks.

However, when I publish the revised version the slides are not playing the audio attached to the slide.  They are capturing the audio from different slides.  I have reviewed previous discussion about this problem but have not been able to resolve the issue.

1 Reply
Joe Hauglie

I would probably open a ticket with Articulate to see if they have some advanced troubleshooting that they can apply here. The only other reasonable suggestion that I see is to ensure that you have cleared your browser cookies (presuming that you are publishing to html as a way to check performance) or that you are selecting the correct version to review (in Review 360).

Good luck!