We have published a Storyline 360 course that will be viewed in Articulate mobile player offline on the ipad. We have successfully set it up and it runs fine (downloaded), but noticed that when you click next on a lesson it plays the last 1/2 second of the previous lesson before it continues. Is this a loading glitch? Is it fixable?
Thank you for reaching out and for providing a video of what you are seeing!
In the video, I did see where the course would replay the previous lesson before it continued. Does this only happen when using a mobile device or does it also happen on a PC as well?
With your permission, I'd like to take a look at your .story file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
3 Replies
Hey Eric,
Thank you for reaching out and for providing a video of what you are seeing!
In the video, I did see where the course would replay the previous lesson before it continued. Does this only happen when using a mobile device or does it also happen on a PC as well?
With your permission, I'd like to take a look at your .story file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
Thanks Vincent. I will send you the package tomorrow.
Hi Vincent, I have uploaded the course package for you. It works well on desktop, this error only occurs on the app.
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