I have had a number of people who I have sent Articulate Review links have issues with the fonts, missing letters, and words as they go through the lesson. This is only happening in IE, no issues with Chrome. The module also plays clean from the LMS, it seems to only happen with the Articulate Review Links. Is this a known issue? Can it be resolved?
If your learners see wrong fonts and missing letters, we recommend starting with these troubleshooting steps.
I'd love to help you sort why the issue happens in Review 360, but not in your LMS. A few questions:
What version of Storyline are you using? You can find this detail by clicking on the Help tab, then About Storyline.
Would you mind sharing the .story file with me so I can try to replicate the behavior? You can share it publicly here, or send it to me privately by using this upload link. I'll delete it once we solve this puzzle!
1 Reply
Hi, Tommy. Happy to help!
If your learners see wrong fonts and missing letters, we recommend starting with these troubleshooting steps.
I'd love to help you sort why the issue happens in Review 360, but not in your LMS. A few questions:
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