2 Replies
Becca Levan

Hello Lou, and welcome to E-Learning Heroes! ⭐️

Sorry you're hitting this roadblock, and I'd love to offer some suggestions!

  • First, try running a quick repair of Storyline 3 to see if that helps.
  • If the repair doesn't work, I've seen this happen after a windows update. Right-click on Storyline and select Run as Administrator.

If you're still stuck after trying those suggestions, I'd recommend connecting with one of our support engineers here as the next step. They can help troubleshoot and get you back up and running!