Articulate Storyline 360 closes down
May 05, 2022
By
Kathy Currey
Hi,
I have two issues with which I would love some help, please.
- Storyline seems to take a very long time saving files.
- Much more important, really - Storyline keeps closing down in the middle of working on a project. Sometimes when I try to save, I get the attached message.(memory image)
Please see attachment (version image) for version that am using.
There is no issue with storage on my computer, as I have plenty of available RAM, having had a recent upgrade.
Many thanks.
Kathy
1 Reply
Hi, Kathy.
Thank you for reaching out!
A few suggestions to try:
If a repair doesn't solve the issue, I'd like to connect you with one of our support engineers. You can open a case here.