Articulate Storyline 360 - Red X on timeline with error report
I was viewing a file in SCORM Cloud when I noticed the audio abruptly cut off on a slide. I went back into the .story file, and there was a red X on the timeline and I received an error report. I closed the file and reopened it. I was able to click on other slides, but as soon as I navigated to that particular slide, the same thing happened.
I have reviewed several other threads in the community about this issue.
I am working on my local C drive, and I have 45 GB available.
I restarted my computer.
I have renamed the file.
I have moved the file to another folder.
I have imported it into a new .story file.
None of these corrected the issue.
I sent the file to Support a couple days ago (Case # 01133870) and have not heard back yet.
Any ideas how to fix this?