Articulate storyline creating multiple copies post April 18th update. May 19, 2023 By jayanth p Hi, I am facing an issue post the new update of Articulate storyline 360 [April 18 2023]. The issue is whenever I am saving the work completed on the tool it is creating multiple files with same name and duplicate files size is 0 KB. Could anyone help me with solving this issue.
Eric Santos Staff 12 months ago05/19/23 at 5:29 pm (UTC) Hi Jayanth, Welcome to the E-Learning Heroes Community! I'm happy to help troubleshoot this issue and would like to start with clarifying questions to understand your experience better. Have you experienced this in any other courses, even a new one? Are you working on your local drive? Working on a network drive can cause erratic behavior. Can you share a screenshot of the multiple files created, including the directory where they are stored? Will running the steps below help resolve the issue? Storyline 360: How to Fix Unexpected or Erratic Behavior I'm looking forward to your response!
1 Reply
Hi Jayanth,
Welcome to the E-Learning Heroes Community!
I'm happy to help troubleshoot this issue and would like to start with clarifying questions to understand your experience better.
I'm looking forward to your response!