I had a course ready to publish and was finishing one final simulation capture. System was freezing and when I finally was able to save it and open again, the course appears to be gone. When I publish I get the following error message (see attachment). I have also provided a screen shot of what I see when I open the *.story file. Please help, I had several hours invested and all the audio was completed.
I'm so sorry to hear about the error message you ran into! It's hard to say what happened, and corruption is notoriously tricky to track down but you may be able to find a version of the file looking in the temp folder.
You'll want to follow the steps here:
1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
3) Change the file extension of the copy on your desktop from *.tmp to *.story.
4) Double-click the file to open it in Storyline.
File corruption is unpredictable, and there's no straightforward way to determine what causes it. Common causes are environmental (disk errors, power outages, improper shutdowns), viruses, failed Windows updates, and even file size (i.e., very large files have a higher risk of corrupting). Consider using the preventative measures described in this article to protect your project files: http://articulate.fyi/1MHtYPt
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Hi Cheryl,
I'm so sorry to hear about the error message you ran into! It's hard to say what happened, and corruption is notoriously tricky to track down but you may be able to find a version of the file looking in the temp folder.
You'll want to follow the steps here:
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