Articulate Storyline - iPad Safari - Audio is not playing - iPad Side Switch

Issue: Audio is not playing on iPad Safari browser, however the audio is playing fine on Google Chrome or if the headsets are used.

Root cause: iPad Side Switch on the upper right side of the device, above the volume buttons is set to "ON" position and also on the General Settings, the "Use Side Switch to" has been set to "Mute", you can set the Side Switch to lock the display orientation or mute certain sounds.

Solution: Flip the iPad Side Switch to "OFF" position to resolve the audio playing issue on Safari browser. 

Additional Information:

The following iPad models have a Side Switch on the upper right side of the device, above the volume buttons: iPad Air, iPad 2, iPad (3rd generation), and iPad (4th generation), iPad mini, iPad mini 2, and iPad mini 3

The following iPad models don't have a Side Switch, you can use Control Center to lock the display orientation or mute the device: iPad Pro, iPad Mini 4 and iPad Air 2

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