I am trying to publish a course but it is showing me an error pop-up saying "Were sorry, something went wrong with Articulate Storyline and it might close. You can help up fix this bug by sending us information on what went wrong. "
I have done all possible fixes like reboot, uninstall/install, importing slides into a new file, etc but still getting the same error.
Sorry for the trouble publishing your Storyline file. I understand how frustrating that can be, and I appreciate the troubleshooting you've already tried.
Most publishing issues I've seen are caused by something in the file—a corrupt element or a misplaced trigger. Will you be willing to share your Storyline project with us so we can look at it? You may also share it privately by sending it along in a support case. We'll delete it when we're done testing.
1 Reply
Hi Chirag,
Sorry for the trouble publishing your Storyline file. I understand how frustrating that can be, and I appreciate the troubleshooting you've already tried.
Most publishing issues I've seen are caused by something in the file—a corrupt element or a misplaced trigger. Will you be willing to share your Storyline project with us so we can look at it? You may also share it privately by sending it along in a support case. We'll delete it when we're done testing.