Attachments in Storyline

Sep 15, 2014

Hi,

I am trying to add attachments into my project, but do not seem to be having much luck.

I can add Resources into the Player fine, but when I try and add a trigger to open an attachment to an object in a slide, although the file gets exported into the External Files folder in the finished package, when I run the project I cannot get the file to open. The mouse pointer changes to the hand icon, but when I click, nothing happens.

I would be grateful for any advice.

Thanks,

JB

2 Replies
Ashley Terwilliger-Pollard

Hi John and welcome to Heroes!

Are you testing the content locally? This is a known issue specific to Chrome, based on their Flash plug in, but it's always a good idea to test your published content within the intended environment as detailed here, and there are a few free web server options you may want to try in that article. 

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