Attempting to download updates for Storyline2

Jul 28, 2016

After the window appears stating there is an update for Storyline2, I click on 'Yes' to proceed. My option is clear, so I click on the 'Download Now' button which directs me to log in.  I enter my user name and password which takes me back to the page with the 'Download Now' button.  I click on the button and get redirected back to the log in page, and so on and so on.  I am caught in this loop. Any ideas on why this is happening?

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