Audio Degraded When Exported from Storyline

Feb 05, 2021

Recently, we are finding that exporting an MP3 from Storyline dramatically degrades the quality of that audio file, making it pretty much unusable. This is troubling for us because we have hundreds of courses that need updating and we have grown accustomed to downloading the final version of an audio file that needs updating from Storyline, editing that file, and then re-inserting it.

As a test, I uploaded a small file in a new, blank SL course with a "before" audio file, and then exported it to an "after" audio file. No other actions were taken. See attached for the result. You should hear a very noticeable difference. 

We are running the latest version of Articulate 360. We have tested this on two computers, two different SL licenses. 

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