Audio Files not loading on slide layers
I have a program that has Audio files (recorded in Storyline 2) in a slide layer. I had previously previewed the scenes and they all worked, I published it to Web and was able to hear all of the content. I just published it to Articulate Online and when I reviewed the program the audio did not play. I opened the .story file went to the slide and opened up the layer and the Audio line on the time line is not showing the wave form it usually does. The file is represented by the blue box and is the same length as the recording. when I click the box it says "Loading Audio..." but it looks like it has hung-up. When I double click the blue box the Audio Editor window comes up and it is blank. if I try to close the Audio Editor window it will not close and the whole Storyline 2 has frozen. The strange thing is that this has happened on only two slides that are in different scenes. in total I have lost 14 audio files the rest of the program is intact and working. I would appreciate any help figuring out how to fix this.