Audio issue with publishing to video format

Mar 21, 2019

I created audio (Text to Speech) in slides.  There are auto triggers to start and move to each slide.  After publishing, when I view it, the audio player does not play until 25 seconds into the entire presentation (slide 2 layer 2).  Towards the end of the layer, it suddenly picks up the audio from earlier layers.  Is anyone else having this type of issue?


10 Replies
David Shook

The issue when slides automatically advance that the audio on the next slide does not immediately play is a known issue. There are a few threads that cover it. The only way to get around this is to have the slides advance by clicking the next button.

Curiously, I have a project that consists of multiple scenes, each of which includes a View Mode simulation. The slides in each simulation auto advance. I added audio to key spots in each simulation by adding a frame with the audio as its only content. I set the properties of these frames to not hide the other slide layers and to pause the base layer. I added a trigger to the base layer to show the audio layer when the base layer started. I added a trigger to the audio layer to hide the audio layer when it ended (see attached image). The audio immediately plays when these slides play. One thing that is a bit different is that the auto advance trigger is Player trigger instead of a Slide trigger. I couldn't find a way to manually add a Player "Jump to next slide When the timeline ends" trigger though. And when I copied that trigger to other non-simulation recorded slides, the audio did not immediately play on the slide that was advanced to automatically due to the copied Player trigger.

Ashley Terwilliger-Pollard

Hi Donna,

We'd be happy to take a look at your file and narrow down what's happening. The issue David mentioned isn't ringing any bells, but if you link to that discussion I can track it down. 

If you'd both like to share files you can upload here in E-Learning Heroes by clicking this link or send directly to our Support Team

Ashley Terwilliger-Pollard

Glad to hear you've got it working, Donna. If you need help again let us know and if you're able to share the .story file that'll help! 

Also, I noticed that your email signature came through when you replied via email. You can remove that if you would like by clicking Edit beneath your response. Here’s a quick Peek video if you need help.

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