I created audio (Text to Speech) in slides. There are auto triggers to start and move to each slide. After publishing, when I view it, the audio player does not play until 25 seconds into the entire presentation (slide 2 layer 2). Towards the end of the layer, it suddenly picks up the audio from earlier layers. Is anyone else having this type of issue?
The issue when slides automatically advance that the audio on the next slide does not immediately play is a known issue. There are a few threads that cover it. The only way to get around this is to have the slides advance by clicking the next button.
Curiously, I have a project that consists of multiple scenes, each of which includes a View Mode simulation. The slides in each simulation auto advance. I added audio to key spots in each simulation by adding a frame with the audio as its only content. I set the properties of these frames to not hide the other slide layers and to pause the base layer. I added a trigger to the base layer to show the audio layer when the base layer started. I added a trigger to the audio layer to hide the audio layer when it ended (see attached image). The audio immediately plays when these slides play. One thing that is a bit different is that the auto advance trigger is Player trigger instead of a Slide trigger. I couldn't find a way to manually add a Player "Jump to next slide When the timeline ends" trigger though. And when I copied that trigger to other non-simulation recorded slides, the audio did not immediately play on the slide that was advanced to automatically due to the copied Player trigger.
We'd be happy to take a look at your file and narrow down what's happening. The issue David mentioned isn't ringing any bells, but if you link to that discussion I can track it down.
I resolved the issue by simply having only one slide with multiple layers. Audio does not work, though with multiple slides. It begins only when the first layer within a slide occurs.
Donna Scarbrough
Chief Assistant County Auditor II
512-854-6666
Glad to hear you've got it working, Donna. If you need help again let us know and if you're able to share the .story file that'll help!
Also, I noticed that your email signature came through when you replied via email. You can remove that if you would like by clicking Edit beneath your response. Here’s a quick Peek video if you need help.
Yikes, it looks like the attachment didn't make its way to the forums. Could you click this link and use the Add Attachment button to include the .story file in your reply?
Hi there, Donna. Thanks for sharing your file! We are investigating an issue where, in Chrome and Safari, audio is not playing when slides are set to advance automatically. Thank you for sharing your workaround, and I'll make sure you get updated with changes to that behavior.
Actually, Donna, I'm sorry! I just realized that you're publishing to video, which doesn't quite match that issue. Let me do a bit more testing and update this discussion!
10 Replies
The issue when slides automatically advance that the audio on the next slide does not immediately play is a known issue. There are a few threads that cover it. The only way to get around this is to have the slides advance by clicking the next button.
Curiously, I have a project that consists of multiple scenes, each of which includes a View Mode simulation. The slides in each simulation auto advance. I added audio to key spots in each simulation by adding a frame with the audio as its only content. I set the properties of these frames to not hide the other slide layers and to pause the base layer. I added a trigger to the base layer to show the audio layer when the base layer started. I added a trigger to the audio layer to hide the audio layer when it ended (see attached image). The audio immediately plays when these slides play. One thing that is a bit different is that the auto advance trigger is Player trigger instead of a Slide trigger. I couldn't find a way to manually add a Player "Jump to next slide When the timeline ends" trigger though. And when I copied that trigger to other non-simulation recorded slides, the audio did not immediately play on the slide that was advanced to automatically due to the copied Player trigger.
Hi Donna,
We'd be happy to take a look at your file and narrow down what's happening. The issue David mentioned isn't ringing any bells, but if you link to that discussion I can track it down.
If you'd both like to share files you can upload here in E-Learning Heroes by clicking this link or send directly to our Support Team.
I resolved the issue by simply having only one slide with multiple layers. Audio does not work, though with multiple slides. It begins only when the first layer within a slide occurs.
Donna Scarbrough
Chief Assistant County Auditor II
512-854-6666
Glad to hear you've got it working, Donna. If you need help again let us know and if you're able to share the .story file that'll help!
Also, I noticed that your email signature came through when you replied via email. You can remove that if you would like by clicking Edit beneath your response. Here’s a quick Peek video if you need help.
This is the file that I am having trouble with - the recurring (no audio) on the first slide.
I actually used a file where the base layer worked and just copied layers from another file.
I would appreciate any diagnostic/fixes you can recommend.
Hi there, Donna!
Yikes, it looks like the attachment didn't make its way to the forums. Could you click this link and use the Add Attachment button to include the .story file in your reply?
Looking forward to having a look!
Here it is.
Hi there, Donna. Thanks for sharing your file! We are investigating an issue where, in Chrome and Safari, audio is not playing when slides are set to advance automatically. Thank you for sharing your workaround, and I'll make sure you get updated with changes to that behavior.
Actually, Donna, I'm sorry! I just realized that you're publishing to video, which doesn't quite match that issue. Let me do a bit more testing and update this discussion!
Thank you Crystal.
Donna Scarbrough
Chief Assistant County Auditor II
512-854-6666
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