Audio not importing into Storyline from old Articulate ppta file

Sep 09, 2021

I know there are rather old  discussions on this subject, but I'm not having any luck despite following all the troubleshooting suggestions in them. When I import an old Articulate presentation into the latest version of Storyline, it works well enough, but the audio doesn't make it into the imported slides! It's a significant problem for us, since we have a number of courses to revise from 2012! I really hope there's something simple I'm missing. The files are not on a network drive, fwiw.

Thanks!

2 Replies
Maria Costa-Stienstra

Hi, Brad.

Thank you for reaching out, and I'm sorry to hear you're running into audio issues!

We have an article that outlines some troubleshooting steps related to what you're experiencing:

If none of the steps within the article help you recover your audio, please open a support case with our team, and we're happy to help!