2 Replies
Ashley Terwilliger

Hi Maureen,

Are the pictures appearing on the thumbnails and just not on the slides themselves? This is something we've seen before with files that have become corrupted and unfortunately we've been unable to determine a cause why. If you'd like to share the .story file with us we're happy to take a look and see if we're able to determine anything within the file itself. You may want to begin by confirming you're following along with these guidelines here and you could try importing it into a new Storyline file. 

Are you able to share it here in the forums or connect with our Support engineers?