Audio Not Playing on Layers


I could use a little help from those of you who have been working with audio. I have recorded audio into my Storyline 2 project using the insert audio button. The audio plays fine on all of the main screens however it does not play on any of the layer screens. The audio shows as being there on the timeline but no sound when the layer is opened.

Any advice would be much appreciated. Thanks.


9 Replies
Leslie McKerchie

Hello Connie - Let's take a look at two of your slides as a sample:

2.2 - The audio plays on the slide, then there is only a trigger to show the Terms layer.

That layer does not have any audio to play.

2.3 - No audio on base slide

Layers have no audio either:

So, that could certainly be why you are not hearing audio.



Wendy Farmer

Hi Connie

looking at your file slide 2.2 I can't see where you are triggering to show any of the layers on that slide that have audio.  The only trigger I see is to show 'terms' which doesn't have audio and only has a 'hide layer' trigger. How should the user be getting to all these other layers?