I have a slide called, "Setting boundaries" (see attachment) with 5 buttons that each play audio when you click them (audio on separate layers).
If you click any of the buttons on the page, and then click "next" the audio on the base-layer of the next slide "Resilience" does not play (see screenshot of that slide). It will play if you don't click any of the buttons on the page and just click next to move to the next slide.
I can't figure out what is causing this, and it's driving me nuts. Please help!
I'm curious with the use of "Show Layer" if the buttons are supposed to play an audio. I think it's easier if we'd use Play Media instead (similar to the one in the attachment).
Thanks for reaching out and sharing what you are running into with your project.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
6 Replies
Hi Candace!
I'm curious with the use of "Show Layer" if the buttons are supposed to play an audio.
I think it's easier if we'd use Play Media instead (similar to the one in the attachment).
Anyway you can strip down your presentation to just the 2 slides and post it?
Hello Candace and welcome to E-Learning Heroes :)
Thanks for reaching out and sharing what you are running into with your project.
With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
Hi Leslie,
thank you for your response, I've sent you the file to look at.
thanks,
Candace
Hi MAura, thanks for the comment. I've just sent it to Leslie (see below). If she is unable to help, I will post just the two slides.thanks!
Thanks, Candace.
I was able to take a look at your file and just replied back to you via e-mail in your support case :)
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