Audio on Android 7 not working

Apr 27, 2017

Wondering what we can do about audio files not working on Storyline 2 (update 11) files using Android 7 with Chrome 57.  I see a lot of older discussions, Android 4 & 5, but nothing with 7 yet.  We have to produce courses for customers that want to use mobile devices, and all of a sudden, the audio is not working consistently.  Some audio plays, some does not.  Within the same slide, audio plays on one layer and not the next.  Sometimes if you replay the slide the audio will play, but not always.  Does anyone have any ideas on how to fix this?

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