Audio on some layers will not play

I have three elements to my course;  Activities, Hints and Remedial. The problem exists with the audio for the Hints, which are Activity layers. In most instances the audio plays fine, but on a few slides there is no sound. I have compared the defective layer settings to ones that are working and can not find a difference.

Do you have any suggestions on what I should look for?

5 Replies
Crystal Horn

Hey Ron.  That's frustrating when the broken elements are set the same way as the functional ones...no real clues there.  I would focus on the audio files themselves, since other files seem to function just fine.

I would check to make sure that your audio files are functional outside of Storyline.  What format are they; are they the same as your functional audio files?

What happens if you insert those audio files in a new Storyline file, specifically in a layer?  Are they still behaving the same way?

As always, your welcome to share your .story file here or even your audio files for us to do a little testing for you.

Ron Watkins

Thank you for the response Crystal.

Actually, as I gave this more thought The timeline does not play at all. I first noticed this when some animations did not play.

I can preview the audio by itself and it plays fine. All the audio files are text to speech files (MP3) created using Text Aloud.

I think the real problem is the timeline is locked up.

Ron Watkins
Curriculum Development Manager l TTi Global
Middle East

Ron Watkins

I wanted to let you know the problem has been solved and the fix was very simple. All I had to do was uncheck "Hide slide layer when timeline finishes" box.

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Thank you very much for your assistance.

Ron Watkins
Curriculum Development Manager l TTi Global
Middle East

Crystal Horn

Ron, thanks for letting us know- helpful for others who see this discussion as well!  I'm sorry you had to scratch your head over something seemingly simple, but with ever complex development, there are lots of stones to overturn.  Let us know if we can help down the road!

Also, you're welcome to edit your post to remove your email signature (replying via email will include that contact information).