Hi Heros - I have a project where I have audio on a state. When switched to that state (set state of rectangle 1 to Normal when user clicks submit), the audio does not play. I have even tried doing a custom state vs. a built-in with no luck.
Have you tried playing the audio when Submit is clicked? I may be dense, but I don't see any advantage to putting it on the state. I can see a number of drawbacks, besides that it might not work.
In addition to what Walt suggested, if you're willing to share your file with us, I'd be happy to take a closer look. You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete.
The click of Submit "triggers" many things including conditional triggers to show states of separate objects...each with its own state audio (I hope that make sense).
The functionality of playing audio files in object states work just fine for me. I've attached a sample project file where audio will play when an object switches states to verify this.
Since this is not working for you, we'll need to take a look at your project file to figure out why. We recommend opening a case with our support team here so we can take a look at your file in private, and we'll be sure to delete it after we're done.
4 Replies
Have you tried playing the audio when Submit is clicked? I may be dense, but I don't see any advantage to putting it on the state. I can see a number of drawbacks, besides that it might not work.
Hi Susan,
Thanks for reaching out!
In addition to what Walt suggested, if you're willing to share your file with us, I'd be happy to take a closer look. You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete.
The click of Submit "triggers" many things including conditional triggers to show states of separate objects...each with its own state audio (I hope that make sense).
Hi Susan,
The functionality of playing audio files in object states work just fine for me. I've attached a sample project file where audio will play when an object switches states to verify this.
Since this is not working for you, we'll need to take a look at your project file to figure out why. We recommend opening a case with our support team here so we can take a look at your file in private, and we'll be sure to delete it after we're done.