Audio Sync Issues with Storyline

Nov 29, 2012

I am having issues with syncing my audio on my project. Everying is lined up on the Normal view when I play from the timeline. However when I preview or publish multiple items coming in are delayed and they are no longer lining up with the audio. Assistance anyone?

5 Replies
Christine Hendrickson

Hi Ted,

I was able to find your support case (#00321746) and I see that Jonathan has already taken ownership of the case. You should receive a message from him soon. 

Also, I just wanted to confirm that we received the file you sent. The first response you received from Justin is a confirmation of the case creation. I apologize for any confusion.

I'll be sure to keep an eye on your case and follow with you here on the forums.


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