Audio & Video Become Out-Of-Sync Once Videos Are Uploaded to a Storyline 360 Project
Jul 08, 2019
In the attached file, you'll see that the audio and video are out-of-sync in the videos on slides 1.6 and 1.7. I build on my videos in Camtasia. When viewing the final video in Camtasia and again, after it is rendered as an MP4, the audio and video are fully in sync. But, once I upload them to Storyline, the audio is no longer in sync with the video. Any ideas or suggestions as to what might be going?
The video on slide 1.6 is 76.9 MB and the video on 1.7 is 62.7 MB. Is it possibly the size of the files? Do I need to compress them?
I'm working on a Microsoft Surface Pro 3 and I wondered if my poor little machine simply isn't powerful enough to keep up with Storyline when in preview mode. (i5 - 4300U CPU @ 1.9 GHz 250 GHz; 8.00 GB RAM; 64-bit operating system)
If this is the case, will the delay between the audio and video go away once I publish the file and upload it to my online LMS?
I hoping someone has dealt with this before and might be able to speed up my problem-solving curve on this one. Thanks for any help you might be able to provide.