Base layer not displaying May 19, 2022 By Howie Pearson I've created a new course on Storyline and for some reason, when I click on a button to go to another layer, the base layer is not displaying. In the timeline, none of the base layer items are hidden. Has anyone any idea how i can fix this?
Phil Mayor Hero almost 2 years ago05/19/22 at 10:14 am (UTC) Is the base layer hidden on the layer properties? Or is the a background assigned to the layer or the Feedback master?
Howie Pearson Author almost 2 years ago05/19/22 at 1:06 pm (UTC) The base layer isn't hidden on the properties. How do i check where the background is assigned to ?
Judy Nollet Hero Howie Pearson almost 2 years ago05/19/22 at 1:23 pm (UTC) Check the FEEDBACK MASTER > Background Styles > Formal Background... The Feedback Masters are used for layers, with the "Blank" Feedback Layout as the default for new custom layers. To prevent hiding or dimming the base, be sure the background is set to "No fill."
Howie Pearson Author almost 2 years ago05/19/22 at 2:17 pm (UTC) Thanks Judy but they are set to no fill.
Howie Pearson Author Phil Mayor almost 2 years ago05/19/22 at 2:31 pm (UTC) I did that Phil but there is no option for no fill. It's currently set to solid fill. Capture.PNG
Maria Costa-Stienstra Staff almost 2 years ago05/19/22 at 2:34 pm (UTC) Hi, Howard. Is there any way you can share the .story file so we can take a look at what's causing the base layer not to display?
Phil Mayor Hero almost 2 years ago05/19/22 at 2:36 pm (UTC) The layer should have the option for no fill, the base layer does not have that option
Howie Pearson Author Phil Mayor almost 2 years ago05/19/22 at 2:41 pm (UTC) Found it. That's it fixed. :-)
10 Replies
Is the base layer hidden on the layer properties? Or is the a background assigned to the layer or the Feedback master?
The base layer isn't hidden on the properties. How do i check where the background is assigned to ?
Check the FEEDBACK MASTER > Background Styles > Formal Background...
The Feedback Masters are used for layers, with the "Blank" Feedback Layout as the default for new custom layers.
To prevent hiding or dimming the base, be sure the background is set to "No fill."
Thanks Judy but they are set to no fill.
check the same thing on the slide layer
I did that Phil but there is no option for no fill. It's currently set to solid fill.
Hi, Howard.
Is there any way you can share the .story file so we can take a look at what's causing the base layer not to display?
I can do this privately Maria
The layer should have the option for no fill, the base layer does not have that option
Found it. That's it fixed. :-)