Base layer timeline paused without setting option

Hi Ejuana,

Are you able to share your .story file here so that we could take a look at all the settings? If you could describe as well, what is not supposed to be pausing that would help. 

Hi Ashley,

Since this is a company project, I'd need to upload it like I did when I opened a report for the layers problem. If you give me a link to use, then I can upload the story file.

Thanks!

Ejuana

Hi Ejuana,

Sure - you can share it with our Support team here. If you'd like to let me know the case number I'll follow along too. 

Hi Ashley,

The case number is 00355445.

Thanks!

Thanks Ejuana, it looks like Jonathon has been assigned to your case so I'll continue to follow along. 

Hi Ejuana, 

It looks like Jonathon was able to help you, and shared the following: 

Once the objects on the base layer are hidden, they no longer appear in the timeline, meaning they are paused. The layer's timeline now takes precedence.

The "Pause timeline of base layer" option is useful if the base layer is not hidden. Because if the base layer is not hidden (meaning it's still showing up even if a layer is open), it will still play. Therefore you will need to pause it using this option.