Unwanted Black Bars at the top and bottom of Mobile Player

Dec 13, 2018

Hi Heroes,

I'm not loving the aesthetics of a course published in mobile landscape because the player creates black bars at the top and bottom of the screen. It really disturbs the user experience, in my opinion.

Do I need to do something in settings to fix this? I've included a screenshot below for reference. Or do I need to grin and bear it?

1 Reply
Crystal Horn

Hi Nyla!  The player will scale to fill your device, and your slide will scale up to fill the player.  It won't, however, stretch or change aspect ratio to fill the screen completely if the ratio doesn't match.

Do you think your content will be mostly viewed on mobile devices in landscape view?  It may be worth tailoring your slide size to an aspect ratio with that orientation in mind.

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