I am experiencing an issue where a thin black bar is appearing at the top or bottom of images that I manually add to my SL360 courses...it only happens with images I do not select from the Content Library. It only appears once I upload the course to the Review site as well...not in the Preview mode, so I don't know which images it's happening to until I publish to Review.
I'm sorry to hear that you're experiencing this issue of black bars appearing around your images. I'd like to ask a few clarifying questions to help me troubleshoot:
Are the images cropped or duplicated when you insert them onto your slide?
With your permission, I'd like to take a look at your file to investigate further. You can share it with us here, or privately in a support case. We will delete it from our systems once troubleshooting is complete.
1 Reply
Hi Daniel,
Thanks for reaching out!
I'm sorry to hear that you're experiencing this issue of black bars appearing around your images. I'd like to ask a few clarifying questions to help me troubleshoot:
With your permission, I'd like to take a look at your file to investigate further. You can share it with us here, or privately in a support case. We will delete it from our systems once troubleshooting is complete.