Blank preview

Hi Kosie

please see this post for information

https://community.articulate.com/discussions/articulate-storyline/preview-not-working-in-storyline-2

I think something went wrong with the player. When I opened the player, evertything was blank as well. It doesn't even help to reload the built-in Storyline player.

Thank you very much, Wendy. Appreciate much.

Thanks for popping in to assist Kosie here Wendy.

I will add this thread so that we can provide an update when applicable.

Hi all,

Adobe and Microsoft released information that Windows 7, Vista and Windows 10 have been updated. 

Install the latest Windows updates to resolve it.

1. Go to the Start menu and click Settings.
2. When the Settings window opens, click Update & Security.
3. Click Check for updates and allow the latest updates to install.
4. Reboot your computer and test your Articulate software again.

We're waiting for additional information in regards to Windows 8.

Good news! Adobe and Microsoft have fixed the Flash Player bug that broke many applications just before the new year, including Adobe Captivate, Articulate Storyline, and Articulate Studio.

Here's how to install the latest Adobe/Microsoft update so you can preview your e-learning projects, edit videos, and launch CD-published courses again.