13 Replies
Alyssa Gomez

Hello, Eva. Let me see how I can help!

First, let's compare the size of the original video to the size of your slide:

  • What are the dimensions of the original video before inserting it into Storyline?
  • What is your slide size? 

If the original video dimensions are much larger than the slide size, it has to be scaled down to fit the slide. That means there will be a significant loss in quality, and you can expect to see some blurriness.

Eva Lidman

I have tried most common dimensions for videos 720x480, 1280x720, 1920x1080 and also 720x480 which seems to be nearest the "standard" you have in SL 360. The last one looks good when I preview  the video but not after publishing. All looks good if you use a new browser window but it seems difficult to get triggers to continue from that window back to the course. I'm new in SL 360 so I can have missed something here.

 

Leslie McKerchie

No worries Eva, we'd love to be able to help you out.

Would you be able to share your .story file so that we can see the difference in preview and publish that you mention?

How do you want the course to perform? Do you want it to launch in a new browser window? If so, what seems to be the difficulty with the remainder of the course?

Just let us know what you would like to do and we can help guide you in the right direction and share some documentation :)

Eva Lidman

Hi,

Here comes the file https://360.articulate.com/review/content/0884d25d-f985-4204-a30d-597cef8ef5a1/review.

The video looks good in the preview mode but not after publishing.

Best regards,

Eva

Eva Lidman
Nordic Learning and Development administrator/advisor

Luleå
[cid:image006.jpg@01D3F72B.7EB3BFC0]

T +46 920 289900 D +46 920 289902

eva.lidman@alsglobal.com
ALS Scandinavia AB
Aurorum 10, SE-977 75 Luleå, Sweden

Right Solutions * Right Partner
www.alsglobal.se
www.alsglobal.com

Leslie McKerchie

Hi Eva,

I cannot view that link as it looks like you've password protected the course.

I was hoping to compare the project vs the published output as well, so if you could share the .story file, that would be more helpful for me to take a look. If there is a particular slide you'd like me to focus on, just let me know.

It looks like your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.

Eva Lidman

Hi,

Thank you for quick reply.

I tried to send the file as you wanted but it was too big for our mail server to send it to you. I will fix a solution to that asap.

Best regards,

Eva

Eva Lidman
Nordic Learning and Development administrator/advisor

Luleå
[cid:image006.jpg@01D3F72B.7EB3BFC0]

T +46 920 289900 D +46 920 289902

eva.lidman@alsglobal.com
ALS Scandinavia AB
Aurorum 10, SE-977 75 Luleå, Sweden

Right Solutions * Right Partner
www.alsglobal.se
www.alsglobal.com

Eva Lidman

Hi,

Thank you! It worked.

Best regards,

Eva

Eva Lidman
Nordic Learning and Development administrator/advisor

Luleå
[cid:image006.jpg@01D3F72B.7EB3BFC0]

T +46 920 289900 D +46 920 289902

eva.lidman@alsglobal.com
ALS Scandinavia AB
Aurorum 10, SE-977 75 Luleå, Sweden

Right Solutions * Right Partner
www.alsglobal.se
www.alsglobal.com

Eva Lidman

Hi,

I use chrome as a browser. I got this tip from Ginny Barton and it seems to work.

"You may have checked this, but when I leave the Compression drop down set to the default (Normal Compression), my videos become fuzzy when published (but look OK in preview mode). I select None for compression and, even though it creates a larger file, the fuzziness is gone"

Best regards,

Eva

Eva Lidman
Nordic Learning and Development administrator/advisor

Luleå
[cid:image006.jpg@01D3F72B.7EB3BFC0]

T +46 920 289900 D +46 920 289902

eva.lidman@alsglobal.com
ALS Scandinavia AB
Aurorum 10, SE-977 75 Luleå, Sweden

Right Solutions * Right Partner
www.alsglobal.se
www.alsglobal.com