The course was working fine before we made the current changes while publishing.
Please find below details for more understanding the scenario:
1) We are publishing the course for SCORM 1.2.
2) Suspend data is not crossing its limits.
3) Earlier settings for Resume Options was "Prompt to resume". The course was working fine with this settings however, due to client requirement we made the change in Resume Options to "Always resume". After making this change we are facing reported issue.
This is not a familiar issue to me. Are you able to replicate this behavior when uploading the content to SCORM Cloud or is this issue limited to your LMS?
If you need us to take a look or assist with testing then, with your permission, please share your project file with our support engineers. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.
3 Replies
Hello Pratik,
Thanks for reaching out and sharing what you are running into.
What LMS output option are you using when you publish? Is it SCORM 1.2? Your description sounds like you may be hitting SCORM data limits.
Hi Leslie,
The course was working fine before we made the current changes while publishing.
Please find below details for more understanding the scenario:
1) We are publishing the course for SCORM 1.2.
2) Suspend data is not crossing its limits.
3) Earlier settings for Resume Options was "Prompt to resume". The course was working fine with this settings however, due to client requirement we made the change in Resume Options to "Always resume". After making this change we are facing reported issue.
Thanks for the additional information, Pratik.
This is not a familiar issue to me. Are you able to replicate this behavior when uploading the content to SCORM Cloud or is this issue limited to your LMS?
If you need us to take a look or assist with testing then, with your permission, please share your project file with our support engineers. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.
This discussion is closed. You can start a new discussion or contact Articulate Support.