Bookmarking not working properly in assessment in storyline 3

Hi,

We are facing some strange behavior for bookmarking in strotyline 3.

Below are the settings and steps which we performed to replicate the issue:-

Settings:

Storyline version is : Update 6 : 3.6.18134.0

We have kept "resume" property to "Always resume".

Steps:

take assessment --> pass assessment --> exit course --> re-launch course

After performing above steps, course shows any random question screen instead of result screen.

Let us know if there is any solution for this.

Regards,

Pratik

3 Replies
Indecomm Digital Services -  Development Team

Hi Leslie,

The course was working fine before we made the current changes while publishing.

Please find below details for more understanding the scenario:

1) We are publishing the course for SCORM 1.2.

2) Suspend data is not crossing its limits.

3) Earlier settings for Resume Options was "Prompt to resume". The course was working fine with this settings however, due to client requirement we made the change in Resume Options to "Always resume". After making this change we are facing reported issue. 

Leslie McKerchie

Thanks for the additional information, Pratik.

This is not a familiar issue to me. Are you able to replicate this behavior when uploading the content to SCORM Cloud or is this issue limited to your LMS?

If you need us to take a look or assist with testing then, with your permission, please share your project file with our support engineers. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.