booted out of scorm when I open a file, document, resource

Oct 26, 2018

I'm looking into problem opening resources and documents from an Articulate module in a Moodle course. In Google Chrome the SCORM package for a module opens in a pop-up window and when it links to a pdf document in a new window, the module contents disappears and the following message appears.  Basically, you get booted out the SCORM and sent back  the Moodle course home page.


Firefox opens the outside (pdf) documents in a new pop-up window and the module contents remain in the original window - it’s working correctly. 

I tried attaching the docs as 'resources' in the player. Still a problem. Anyone have experience or solutions for this?

1 Reply
Alyssa Gomez

Hi Stacey!

The best way to narrow down the cause of the issue is to test the course in another LMS. This will tell us if the problem is related to Storyline or to Moodle.

Upload the LMS output to SCORM Cloud, and test using Chrome. Let me know if you see the same problem happening there!

By the way, I'm happy to help you with that testing. Just attach your project file to a new reply, and I'll take care of the rest.

This discussion is closed. You can start a new discussion or contact Articulate Support.