Browser-Sniffing, Instructure's Canvas, and Firefox
I have published a Storyline course for SCORM 1.2, no HTML5, for deployment on Instructure's Canvas platform (an LMS used in many higher education settings). The course plays well, except when it's accessed from the Firefox browser. The Instructure people have tried to troubleshoot the problem, and here is what their technician said:
I have seen issues with Articulate and Firefox before, and it's usually the result of Browser Sniffing that they do, which requests that it display in Firefox differently, sometimes it tries with HTML 5, other time Flash. In this case, checking the errors when trying to run it on Windows Firefox, we saw that there were attempts to send commands to the parent window. Because Canvas runs SCORM in an iFrame, however, this won't work. If your developer can remove the browser sniffing functions from their package, this might assist with this, though to be honest it's about the only suggestion we could make for this.
If I simply remove the file browsersniff.js from the Zipped SCORM package, will that resolve this issue -- without causing other issues?