Browser troubleshooting content for programs
Jun 14, 2019
I'm curious to know if Articulate has any standard browser-related troubleshooting tips for learners experiencing playback or functionality issues. We typically provide tips in table form, showing the reported issue and the corresponding adjustment/fix (IE 11 PDF settings, for example).
Our organization is moving from IE 11 to Win 10/Edge environment and users will be able to access other browsers, if desired. Ideally, we could provide them with tips for Google, Chrome, Mozilla and Edge.
Is anyone aware of such a resource? I've looked in the support database, but understandably can only find developer-related tips.
Thanks for any guidance you can provide.
This discussion is closed. You can start a new discussion or contact Articulate Support.