Has anyone had accessibility issues using button sets? When I turn my graphics into button sets it causes some of the buttons to not be read by JAWS. But if I turn the button sets off everything functions as it should. The fact that 6 of 8 of the buttons work properly but two don't w0rk no matter how many time I recreate them seems like a bug. I am using the current version of storyline with the newest accessibility features.
First, I'd want to confirm that you're working on local project files as described here and testing the published output within the intended environment. Next, I believe JAWS only supports the latest release (Version 16 I believe) and to be used in the latest version of Internet Explorer (IE11).
If you're testing under those conditions, and still having difficulty could you share your sample file here or tell us more about how you've set up the button set (i.e. is it a part of a question template or custom design, if in a question and you've shuffled them is it always the top 6, when you say it doesn't read them does it skip them with the tab key or just not read the text)?
We are using JAWS 16.0.3048 64-bit English - June 2015 and testing locally
with IE 11.
I have uploaded a sample of two screens we are having issues with. The first
page works well with JAWS as all the buttons are being read However, then
the buttons states don't work properly for visual users. The second page
shows what happens when we apply a button set. The "Developing Identity" and
"Education" buttons read. Radial button not checked.
The same thing for pages 3 and 4. The first two buttons are read properly
with JAWS but the last button "Extraordinary Levels" is read. Radial button
not checked.
No matter how many times we recreate the buttons we come up with the same
results.
Thanks for checking into all those items. Are you able to share the .story file here so that we could take a look at how it was set up? If you'd prefer you could also share that privately here.
Hi! Any update on this? The posts are over a year old so I am hoping there is already a solution. I am experiencing the same thing. When buttons are made into a set, JAWS does not read the buttons correctly. It reads another text in the page. Thanks.
8 Replies
Hi Jessica,
First, I'd want to confirm that you're working on local project files as described here and testing the published output within the intended environment. Next, I believe JAWS only supports the latest release (Version 16 I believe) and to be used in the latest version of Internet Explorer (IE11).
If you're testing under those conditions, and still having difficulty could you share your sample file here or tell us more about how you've set up the button set (i.e. is it a part of a question template or custom design, if in a question and you've shuffled them is it always the top 6, when you say it doesn't read them does it skip them with the tab key or just not read the text)?
Hi Ashley,
Thanks for getting back to me.
We are using JAWS 16.0.3048 64-bit English - June 2015 and testing locally
with IE 11.
I have uploaded a sample of two screens we are having issues with. The first
page works well with JAWS as all the buttons are being read However, then
the buttons states don't work properly for visual users. The second page
shows what happens when we apply a button set. The "Developing Identity" and
"Education" buttons read. Radial button not checked.
The same thing for pages 3 and 4. The first two buttons are read properly
with JAWS but the last button "Extraordinary Levels" is read. Radial button
not checked.
No matter how many times we recreate the buttons we come up with the same
results.
See sample:
http://rivertown-lab.com/testing/ButtonSetSample/story.html
~Jessica
Hi Jessica,
Thanks for checking into all those items. Are you able to share the .story file here so that we could take a look at how it was set up? If you'd prefer you could also share that privately here.
Attached is the storyline file with a couple of sample screens.
Hi Jessica! Looks like you reached directly out to our support team (00591418) and are getting some assistance there.
Hi! Any update on this? The posts are over a year old so I am hoping there is already a solution. I am experiencing the same thing. When buttons are made into a set, JAWS does not read the buttons correctly. It reads another text in the page. Thanks.
Hi Tina - Looks like I responded to a similar post here.
Hi Leslie,
Yes, I wrote on 2 posts because I am really having a difficult time. I also sent an email to Lin. Hope I get a reply. Thanks.
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