Buttons disappearing

May 06, 2019

Hello E-Learning Heroes:  I am having an issue with a published course from an outside vendor.  I've seen other conversations regarding this topic, is this disappearing button issue isolated to Chrome or are other browsers affected as well?  What is the recommended course of action?

3 Replies
Crystal Horn

Thanks, Randy!

Justin, we're happy to have a look at that course or the output to see what version of Storyline was used to publish the course. If you have access to the course file, you could share it with us here. We'll delete it when we're done troubleshooting. If you can't share it, I'd want to know:

  • Is the player set to scale?
  • Are you seeing this behavior in other browsers?
  • What sort of formatting is applied to the buttons?

Let me know what you think!