Buttons on Base Layer not working on Slide Layer after installing latest update
Jul 16, 2018
I’ve encountered the following challenge after installing the most recent Storyline update:
I’ve been working on a project that is a multiple-choice quiz with the questions based on viewing different scenarios. The question for each scenario contains three possible answer buttons that reside on the Base Layer. The states of these buttons are set to hidden when the project timeline begins.
Users view the scenario by clicking navigation arrows which show Slide Layers that contain the different character poses with captions. The last slide layer of the scenario contains a Continue button that when clicked causes the three answer button states to change to normal.
The situation is the button states differ based on how I format the Slide Master Background picture:
· When the transparency of the picture is set to 0% the buttons do not show.
· When the transparency of the picture is set to 50% the buttons are semi-transparent and cannot be selected (and thus navigation cannot occur).
· When the Slide Master Background picture is deleted, the buttons appear and can be selected.
Any suggestions are greatly appreciated.
7 Replies
Hello Bill and welcome to E-Learning Heroes :)
Sorry to hear that you've run into an issue with your buttons.
Would you be able to share this slide in a .story file so that we could take a look?
Hi Leslie,
Thanks very much for your help, I appreciate it!
.......Bill
Thanks Bill,
It looks like you are running into an issue we have reported to our team.
I'll get this thread added so that we can continue tracking user impact and we can also update you here.
A workaround in the meantime would be to turn the shuffle off on your question slides.
Your updated file is attached.
Thank you Leslie.
The workaround will at least keep me moving forward.
Hi Bill,
Great news! We just released another update for Articulate 360, and included a few important fixes that you'll see in the release notes here.
The item you'll be interested in is:
Fixed: In drag-and-drop interactions, drag items might return to their original positions during quiz review or be hidden by other objects.
Just launch the Articulate 360 desktop app on your computer and click the Update button for Storyline 360. Details here.
Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.
Leslie,
Thank you for the message concerning the update.
I installed the update and everything works perfectly!
I'm very impressed with the quick response as a result of my post.
My sincere gratitude to all the members of the support team!
Bill Menousek
Thank you for popping in to share an update and letting us know that everything is working great for you now. I'll be sure to pass your sentiments on to the team :)
This discussion is closed. You can start a new discussion or contact Articulate Support.