Can't Access Storyline File that I just Created
Oct 19, 2020
Hello,
I just went to re-publish my storyline project to Review and when I did that, it closed. When I checked Review 360, from both inside and outside of Rise (to insert it into a course), it's not there. I had previously saved it to my desktop as a Web version, HTML5, and I see the folder, with multiple folders inside of it, but I can't get it to open in Storyline. It's not showing up under the 'recent' list, and it won't allow me to import it when I try that.
I'm REALLY hoping for some tech support here, and that the answer is not, i'm sorry but you're 2 hours of work is gone.
Thanks in advance,
Tamara Staton
1 Reply
Hi Tamara,
Thanks for reaching out and sharing what you have experienced. I see that you were able to contact our support team as well and Lianne was able to help you get back up and running.
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