Can't Close PDF Resources in Chrome
I have noticed recently that when a learner views a Storyline 360 course in Chrome, they can't close PDFs when opened from Resources. Rather than opening the PDF in a new window or tab, it is opening it over top of the course and then there is no way to close the document. This has never been an issue in the past, I'm assuming something has changed either in Chrome or Storyline or maybe even our IT environment?
I've looked through the community posts and can't seem to find a resolution beyond recommending that I change a setting in Chrome. But upon investigating in Chrome, I can't find a setting. We have a call into our IT department.
This is a HUGE issue for us, we have many courses that have resources attached and we need to fix this ASAP. Has anyone else encountered this and were able to resolve.
Thank you so much for your help.